TCT Hungary Ltd is the most dynamically growing system integrator in the field of complex business systems for customer assistance centers in Hungary, and is one of the largest domestic and Contact Call Center development companies. Our independent R&D activity focuses on telecommunication technologies over the past decade.

Complex Customer Care systems and services

• Call - Contact Center / Service Center / Profit Center
• IVR, ACD, Voice recording, Monitoring, E-mail, SMS, WEB
• Telemarketing / Telesales
• Debt Management
• Workflow Management and CRM
• Fax over IP, Skype, Chat
• Quality Management
• Work Force Management
• Virtual PBX
• Mobility services
• Conference systems - Audiobridge